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I have the SIM network unlock unsuccessful keep appearing on Sony Xperia XZ I have requested the NUC code from Vodafone and had the correspondence email NUC and IMEI verification and read the code from a different screen as I typed the code into the old handset character by character
Even though it doesn't tell you it has ran out of tries. Contact sony customer service and they'll give you code to check this. And if it is as I suspect you need to send it to sony. Costs about £35. Claim the money back from Vodafone.
I have received my nuc code but it doesn't seem to work I have done everything in the video but it is not working on my Sony Xperia mobile
14th of July I first received my incorrect code, since then it's been back and forth with Vodafone and still waiting for the correct code. I've complained and I've got unlimited data for a month but that's it. I just want my code!
Tried to unlock my old phone today but the code does not work.
I have checked and checked and checked the imei and tried the unlock code several times.
Hey all @gillymunch @allyd7 @sbevington, - I appreciate some of you may have dropped us a message on social media before, if you haven't or need any update please do so we can chase up your NUC codes for you.
Make sure you link this thread in your DM and include your community username, IMEI and make and model of the device, and your Vodafone mobile/account number 😊
God, you lot are incompetent. Look at the history of my complaints before responding and you'll see just how long I have been waiting for this working code. After 20+ years with Vodafone I have reached the point where I am seriously thinking about changing my provider if you won't even get me a working code for an old phone that I have paid for. Maybe you could just offer me a deal on a sim that matches that from ID Mobile and we could all move on?
Finally received the correct code tonight it's taken so long and I've had to be so persistent but finally got there. The original one was in the incorrect format thanks to the way it was stored in Excel, really should not have took this long to resolve and too many people are in the same boat, hope everyone gets sorted soon
Hi, I received my NUC to unlock sony xperia 1 II yesterday, I followed all the steps I been asked to but every time I entered the code it says unlock unsuccessful. can anyone help? Thanks
Get in touch with Vodafone best way I found was using Facebook messenger. Be persistent and keep asking them and you will get your code eventually. I got a free unlimited data plan for a month for the inconvenience.