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Unlocking

Unlocking

SoCoLady
2: Seeker

I paid £23.99 on 8th June for an unlock code and have still not received it, why I had to pay I don’t know as the phone is all paid for. I cannot get to speak to anyone about this and I am now at the end of my tether with this company and have no idea where to go from here?

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3 REPLIES 3
BandOfBrothers
17: Community Champion

I have to assume you've used an online unlocking site that charges for unlocking codes @SoCoLady 

Vodafone UK do not charge for a Nuc Unlocking code.

You'd need to speak with the company you paid your money to.

Current Phone >

Samsung Galaxy s²² Ultra 256gb.

 

Secondary Phone >

Samsung Z Fold³ 256gb.

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SoCoLady
2: Seeker

I was told by the guy in the Vodafone shop to go Vodafone’s website and do it through there so I did and it’s charged me?

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BandOfBrothers
17: Community Champion

The page you should have used is unlock-code-request. 

Vodafone don't charge for unlocking. 

What site did you use ? 

Current Phone >

Samsung Galaxy s²² Ultra 256gb.

 

Secondary Phone >

Samsung Z Fold³ 256gb.

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