Unlocking

[nickdempsey1989]

Hi

I have a question about unlocking my old phone. I had a 2 year contract witbh vodafone which i have now completed and got a new phone. I gave my old iphone (iphone 7) to my mum and and I need to unlock. I tried going through the online system by providing all the details. It did not work. I think the IMEI number i provided was my new number. How do I get the IMEI from my old phone if I have now started my new phone and sim card is in new phone. My mum is on o2 network so need to unlock it. When I start my old phone, becuase I factory reset it, I cant get to the dialing function, Can you please help?

Thanks

Nick 

[BandOfBrothers]

@nickdempsey1989 

You need to use your Vodafone mobile number that you've been using in the iPhone for those two years in the Nuc form. 

Or your mum could pick up a Vodafone Payg sim card and use that for 30 days in the iPhone making calls etc and then she requests its unlock using the new Vodafone Payg details. 

The imei for the iPhone you want to unlock will be on the retail box and or via the methods in Find the serial number or IMEI on your iPhone, iPad, or iPod touch.

To add.

An iPhone is not unlocked via inputting a Nuc {unlocking code} like other phone models are, but instead is unlocked remotely by Apple themselves and their Database.

So no actual Nuc is sent by Vodafone UK. 

The Vodafone Network lets a person know by email it's unlocking has been requested to Apple after accepting your Nuc online unlock request. (Please Check Spam Inboxes too) 

Please Note > The iPhone isn't actually usually unlocked to all networks at this stage when Vodafone email you. 

What happens is Apple then process the Networks request and occasionally this can take Apple approximately up to another 30+ days sometimes from Vodafone's email to complete an unlock request made by a Network. 

To complete the process please Periodically insert an active i.e. connects to mobile network data, alternative Networks Sim Card in the iPhone with hooking upto iTunes is only typically needed if its an iPhone 4 or older although it wouldn't harm to do so. 

From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process. 

When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar.