Unlocking

[Martin1969]

Hi

I seem to be having an issue with my Samsung S8, I got a NUC last night, but when I enter it all I get is "SIM network PIN blocked. Enter SIM network PUK" I only entered it the code Once so I'm not sure why this has come up, I have read in the Vodafone forums that there is a Master Code that will unlock my S8 is this the case? may I have it? would you require and more information?

[BandOfBrothers]

Yes a Mastercode also known as an unfreeze code is sometimes needed as well as the Nuc.

The Vodafone Social Media Team's can help but not from here 

Please contact them via Facebook or Twitter via Contact-us-for-account-specific-queries. 

[Martin1969]

HI Thanks for the reply, I don't have either of those platforms, but thanks anyway

[BandOfBrothers]

You're very welcome @Martin1969 

I appreciate it's a choice to use Social Media Platforms and respect people's choices to use them or not.

A person can create a Twitter account to contact the Team and then deactivate it once resolved.

Other than that it would be customer services on 191 or Live Chat.