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Unlocking

Vodafone not responding to my NUC request

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2: Seeker

Vodafone stopped to respinding to my emails from NUC support and through facebook chat.

I have requested NUC code and used vodafone sim for more than 30 days , but not gor nuc code sying 30 days not completed and i sent all the dates from when onwards using phone.. Its more than 30 days. Now they are not responding to my emails and not got nuc code.

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1 REPLY 1
17: Community Champion

Perhaps try the Vodafone Social Media Teams via Contact-us-for-account-specific-queries.

 

Just to further advise....

 

An iPhone is not unlocked via inputting a Nuc {unlocking code} like other phone models are, but instead is unlocked remotely by Apple themselves and their Database.

 

So no actual Nuc is sent by Vodafone UK. 

 

The Vodafone Network lets a person know by email it's unlocking has been requested to Apple after accepting your Nuc online unlock request. (Please Check Spam Inboxes too) once Vodafone accept your unlocking request. 

 

Please Note > The iPhone isn't actually usually unlocked to all networks at this stage when Vodafone email you. 

 

What happens is Apple then process the Networks request and occasionally this can take Apple approximately up to another 30+ days sometimes from Vodafone's email to complete an unlock request made by a Network. 

 

To complete the process please Periodically insert an active i.e. connects to mobile network data, alternative Networks Sim Card in the iPhone with hooking upto iTunes is only typically needed if its an iPhone 4 or older although it wouldn't harm to do so. 

 

From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process. 

When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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