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Unlocking

i need a dck code

2: Seeker

Hi my daughter gave me her Galaxy s6 which is locked to Vodafone so I have my nuc code but now I need a dck code how do I get this thanks

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2 REPLIES 2
17: Community Champion

May I assume the alternative Network Sim Card your putting into the Samsung Galaxy Phone is activated i.e. connects to mobile data etc  ?

Sometimes a Samsung phone needs an unfreeze code aka a mastercode as well as the Nuc.

Vodafone Customer Service on 191 or Live Chat can access your account to help and they can also give you the Nuc Department email address @Beckij84

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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Moderator
Moderator

Hey @Beckij84, thanks for getting in touch; I'm sorry to hear you're having trouble getting your phone unlocked. So I can escalate this to our NUC team, I've sent you a private message with details on how to get in touch.

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