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iPhone 12 mini already unlocked when i brought it brand new from Vodafone is this normal or is it not because it said the phone is NOT used it is brand new. (I DO NOT WANT A REPLACEMENT I JUST WANT A ANSWER)
Was the phone definitely purchased directly from Vodafone UK?
Right now Vodafone supply phone's that are locked to them so as said by @63johnw either they are implementing what Ofcom are bringing in or you've somehow been lucky.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 3.1 / Android 11.
Hey @Adamkazim Thank you for your message. So we can look into this, can you let us know how you've confirmed the the phone is SIM Free? Have you tried SIM cards from other providers in it? Pop back and let us know, we'd love to take closer look at what's gone on for you 👍