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Unlocking

nuc code problem

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2: Seeker

Hi You sent me an nuc but I get error when using it network unlock request unsuccessful 

 

For Sony z5

Thanks

Eddie

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3 REPLIES 3
17: Community Champion

Hi @Edsedge

 

May I ask if your using an activated sim card i.e connects to mobile data etc.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

Yes tried 2 different networks also

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Moderator

I'm sorry to hear the Network Unlocking Code (NUC) you've been provided hasn't worked @Edsedge. We'll be able to take a look into this for you. As we'll need access to your account to do this, please contact us through the link in this private message.

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