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Welcome to Vodafone Community
Could you provide a little more information? Do you mean you can't get past the lock screen, or that it's frozen?
Or is it locked to Vodafone and you want to use a non Vodafone sim card in it @Roxy19
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui 2.0 / Android 10.
Samsung Gear s3 Frontier Watch.