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Welcome to Vodafone Community
Can you please post the network unlock instructions for LG G4 please?
I have my NUC but am unable to find the LG G4 specific instructions via your website.
Thanks.
Usually it involves inserting an activated alternative network sim card i.e. connects to mobile data etc which then invokes a pop up box to input the nuc exactly into it.
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui / Pie.
Samsung Gear s3 Frontier Watch.
The first thing to do is to make sure the alternative network SIM you are using is activated. If this has not been done the code won't work.
There have been a number of suggestions as to how to unlock the phone on the internet, but try this one from the Vodafone site here: How to use unlock code?. Although it will be for the G3, it should also work for the G4 Type in 2945#*855# , this should then bring up the unlock menu. However, with the model number being different from the G3, you may need to use the model number for the G4 following from the 2945#*???#. If you go into your settings, about phone, you will be able to see the model number.
If you have any problems please come back to the forum.
These are the steps I am following:
The problem is when I get to step 3 I get a message saying "Your phone is not personalised"
What should I do next?
You are locking from the Vodafone network, try using the alternative activated network SIM in the phone when entering the NUC not the existing Vodafone SIM, it should then work.
I believe these are the correct instructions. What a hopeless company Vodafone is to provide such poor instructions to their customers.