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17-12-2013 11:34 AM
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17-12-2013 11:58 AM
Because you have to pay for the spares (which aren't cheap) and the labour charges for someone to dismantle the phone and put the new screen in and test it.
PWIAC
20-12-2013 09:59 PM
I don't know what part you aren't understanding - you've had the costs explained to you in this thread. Labour charges are high as you need to have a trained technician to carry out the work. Also, it does take a while to replace a screen (something that has also been explained in this thread)
Whether or not is was deliberately broken or an accident, the fact remains that it is damaged. The warranty doesn't cover this damage so you will need to pay for a repair. Comparatively £65 is a lot cheaper than having to shell out £150 to have my S4 screen replaced - that is the point I was trying to get across in my earlier post.
PWIAC
20-12-2013 10:54 PM
20-12-2013 11:28 PM
21-12-2013 09:25 AM
@CarolineMurray wrote:
il fix it myself n see just how hard and long this takes as i dont believe its anything as bad as its been made out!!
So you have hands on experience with mobile phone repairs which is why you believe that it isn't that bad to replace a screen?
I'll be nice and give you a few hints here.
You will need to check very carefully what tools you need to be able to open up the handset.
You will need to buy yourself a different set of screw drivers as most mobile phones don't use standard screws.
When removing any of the circuit boards, be careful as the components on these are very delicate.
When replacing the screen, make sure that you have a spare seal as the original can get easily damaged.
Don't over tension the screws when putting everything back together as this will damage the phone itself and the circuit board.
Don't miss out any of the screws as some of them are designed to carry current between the boards.
Try to do any repairs in a relatively dust free environment.
PWIAC
21-12-2013 02:14 PM - edited 21-12-2013 02:16 PM
Also even if by some miricle you don't destroy the phone with your self repair
opening the phone and performing the repair yourself will void the warenty
Wheras getting a techy to do it through the official channel the warenty will still be valid
So your £65 is paying the costs of a certified repair, ie
Parts, Labour, tools and the validation required to keep the warenty intact
Side note, one of the reason the phone only costs £100 is because it was originally assembled by a wage slave in China earning next to nothing,
23-12-2013 12:44 PM
@SynthFG wrote:Side note, one of the reason the phone only costs £100 is because it was originally assembled by a wage slave in China earning next to nothing,
Sshh! If we all start insisting on ethically sourced goods, what is going to happen to our high streets and shopping centres? Just as the economy is showing signs of picking up, too!
Annie.
23-12-2013 02:46 PM
If you Google "Guardian Larry Elliott", there's a very amusing piece about the harsh realities of life in Santa's grotto. Amusing, that is, until you realise just what the subtext is.
13-01-2014 06:42 PM
Having read through all the comments on this I don't see why people are wading in to support Vodafone's charges, The original poster never implied that voda should foot the bill and admits responsibility. The question was why the high charges, not should I have to pay.
In relation to the costs If the screens are available retail for just over £10, it's a pretty safe bet that the trade cost to Voda would be somewhere around £7. As for labour charges, having replaced screens on several different handsets for people, it does not take an hour, it takes around 20-25mins. An engineer in a workshop would have this done in approx 15mins. Charging £50+ for 15mins labour equates to over £200 p.hour. Morally I would say that's a pretty extortionate way to make money out of peoples misfortune, not to mention a PR disaster!
13-01-2014 06:54 PM
22-01-2014 10:57 AM
Or you could go to an independent repairer who may well charge less as they have lower overheads and may well use non-original components. It could even be worthwhile on a low-cost phone as the replacement cost would still be closer to the cost of a full-spec repair if it went wrong again later.