A V multi tracker which was working fine stopped working, lights are not switching on.

[deshmukhav]

I was successfully using my V multi tracker for almost more than a month but it has stopped working suddenly.

When I plug in the charging lights do not switch on. Tried to do a reset and the lights briefly switched on the device started charging but stopped charging soon and any button presses do not do anything.

Did anyone have similar experience?

[BandOfBrothers]

I've not used a V multi tracker myself but it may be just worth using a torch to see if any debris is inside any relevant ports.

Also if possible try another usb charging lead.

You could also check with Vodafone Customer services on 191 or Live Chat can explain how you can get this replaced under warranty if it's developed a fault. 

A Vodafone Highstreet Store may also be able to assist.

I wish you all the best with this situation. 

🌈 Stay Safe & Stay Alert.  🌈 

[AnnS]

Hi @deshmukhav 

There may be a fault with the magnetic charging cable or the device, but will be covered by warranty. You can find help and contact us link to enable you to speak to the V Team on this link:  V by Vodafone help and support