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V by Vodafone

IOS 14

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17: Community Champion

Hi, just updated my phone to IOS 14, the sos band my mother is now using is showing a constant green light. Tried going into the App but it’s asking me to start registration again (assuming because of iOS update) by inputting my phone number but once I do that I get a blank screen and can go no further. Tried restarting app and phone, no updates for app available. Deleted app and reinstalled but no different. 

Any ideas ? Can someone please look into this ?  Thanks. 

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1 ACCEPTED SOLUTION

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17: Community Champion

Let the battery run down overnight then recharged and green light went off, don’t know what caused it or cured it but working ok for now. 

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2 REPLIES 2
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17: Community Champion

Managed to get into the app and login etc. The band is still showing a bright green light that is constantly on, tried pressing button for 3 seconds and that started an alert, pressed for 3 more seconds to cancel alert but green light still on. Any ideas ?

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17: Community Champion

Let the battery run down overnight then recharged and green light went off, don’t know what caused it or cured it but working ok for now. 

View solution in original position

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