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Hi, just updated my phone to IOS 14, the sos band my mother is now using is showing a constant green light. Tried going into the App but it’s asking me to start registration again (assuming because of iOS update) by inputting my phone number but once I do that I get a blank screen and can go no further. Tried restarting app and phone, no updates for app available. Deleted app and reinstalled but no different.
Any ideas ? Can someone please look into this ? Thanks.
Solved! Go to best answer.
Managed to get into the app and login etc. The band is still showing a bright green light that is constantly on, tried pressing button for 3 seconds and that started an alert, pressed for 3 more seconds to cancel alert but green light still on. Any ideas ?