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I bought the tracker for my cat 2 days ago. It’s working although I have had to reinstall the App a few times as it wasn’t updating. But the location is regularly way off. I was with my cat for 15mins in the garden and the tracker was showing he was 5 mins away in one direction and then 5 mins away in the opposite direction. Both locations are much further than he goes. If I didn’t know where he was I would have been really worried. It’s not fit for purpose if it can’t give me a decent location I mean that’s the whole point of a tracker? I know gps is only accurate to within a few meters but this is ridiculous. Can anyone advise what the problem is?
It’s a brand new tracker so I assume it’s got the latest updates on it.
Unfortunately the locations were way off. The cat was sat by me when it gave me several readings showing him over 100 meters away as the crow flies, it’s continued to happen showing different locations each time and I’ve taken screen shots of many of them.
I checked the Vodafone status in case that caused the problem and all was well with that.
i only bought the tracker 4 days ago and it’s been like this since I got it. I don’t live in a built up area, no tall buildings around and haven’t/don’t have problems with mobile signals. I use Three mobile for my own mobile though, not Vodafone.
No I don’t live in a rural area, and I don’t have problems. I generally use 3G though. Do you think that could be a problem?
@CarolLD Please try to uninstall and reinstall the app via the app store.
I've taken a look into some options for you beyond that, and found the user manual for the tracker itself.
In it, it details how to sync the GPS by:
Was this processed before you activated the tracker? Can you please try this as well as re-syncing the GPS within your phone to see if this helps the positioning issue you're having? To re-sync the GPS in your phone, you'll need to google the specific make and model of your phone and "re-sync GPS" to locate the correct settings steps.
Let us know how you get on 😊
Thanks for looking into it. I’ve uninstalled and reinstalled the App many times, and performed the sync both when I got it last weekend and yesterday.
its still not working as it should and is causing me more worry when my cats got it on, and providing me with no peace of mind.