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Trackisafe mini false fence reports

Nisfo1
2: Seeker
2: Seeker

I have recieved 2 e-mails in less than 24 hours saying my device (in my campervan) has left the area. However it hasn't moved in 2 weeks. Upon checking history it shows signal just outside the default 300 metre fence. Is this a standard problem. Is there a fix

 

Cheers

2 REPLIES 2

Nisfo1
2: Seeker
2: Seeker

Every day now. Had 4 reports this morning alone

Mark
Community Manager
Community Manager

Hey @Nisfo1 This is strange and I've not heard of anyone else having this problem. So we can take a closer look into this, pop us a private message thorugh Facebook or Twitter and one of our Social Media team will be happy to investigate this for you