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V by Vodafone

Unable to open the Vodafonr Smart APP

amagurilee
3: Seeker

Every time when I try to open the smart app to use the Curve tracking device. It shows this interface and couldn't go any further. When I tap 'try again' it just repeats showing the same interface.

The interface says

 

Oops..

Sorry, something went wrong when logging you in,

No need to worry, this may be due to a fault on our side. Please tap the button below to try again.

 

My device is a Oneplus 7 pro running Android 11 OP7Pro/O2/BETA5

 

Things I have tried:
Uninstall and reinstall under 4G - doesn't work
Uninstall and reinstall under wifi - doesn't work
Clear cach and restart - doesn't work


But the results were always the same. Couldn't even log into the registration page.

 

 

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2 REPLIES 2
BandOfBrothers
17: Community Champion

It might be beneficial to have a word with customer services @amagurilee 

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

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AnnS
17: Community Champion

Hi @amagurilee 

 

It will be the V by Vodafone support team you need here :Contact V Team 

 

 Also further information here:

Support 

Setting up Curve 

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