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V by Vodafone

V-sos band did not register a fall

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2: Seeker

Hi, Has anyone out there had the issue that the V-SOS band did not register a fall and so left an individual on the floor? It hapend to my Father-in-law last night and how he fell meant he couldn't get to the SOS band to press the button as that wrist was behind his back.

Is this actually capable band actually capable of registering a fall and from what hieght as he is 6 foot and fell onto a hard floor in the kitchen.

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1 REPLY 1
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Moderator

My absolute deepest apologies @PaulKell, the SOS Band should be recording any fall. Please can you our IoT team on 03333 040 191?

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