main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

V by Vodafone

V-sos band did not register a fall

2: Seeker

Hi, Has anyone out there had the issue that the V-SOS band did not register a fall and so left an individual on the floor? It hapend to my Father-in-law last night and how he fell meant he couldn't get to the SOS band to press the button as that wrist was behind his back.

Is this actually capable band actually capable of registering a fall and from what hieght as he is 6 foot and fell onto a hard floor in the kitchen.

View more options

My absolute deepest apologies @PaulKell, the SOS Band should be recording any fall. Please can you our IoT team on 03333 040 191?

View more options