Welcome to Vodafone Community
Why does the device not show the time on it when it is idle?
Hi @Fionahdunn Probably because that's the way Vodafone have designed it, would make sense if it did work as a watch too but that's not the way they have decided to go. As this is mainly a customer to customer forum you probably won't get an answer from Vodafone.
I have also raised the fact that the in app support link doesn't work but nothing has been done about that yet.