port forwarding

[Alesul]

Hi there,

My V Sim just arrived, i  created a rule for port forwarding but is not working. The ports are blocked ?

[Colleen]

Hi @Alesul 😊 Could you please let me know what device you're using the V-Sim in and what you plan to use it for? I'll then be able to advise you further. 

[Alesul]

Hi @Colleen,

I'm using in m2m ProRoute, is working, i changed the APN name and is connected.

The plan with is  4£, V-Camera plan  was named if i remember well.

Thank you

[Loz]

@Alesul I'm pleased to hear since placing your V-sim in your V-Camera, it's now working and is connected. So I can take a closer look into the issue you're facing with port-frowarding, please get in touch via Facebook at Vodafone UK, or contact us on Twitter using the handle @VodafoneUK. Remember to include the link to your forum post and your username. 

[Alesul]

Hi  Loz

Well,  like i typed before, i  insert the V sim into m2m prorouter, not in V Camera. All i want is to access the router via external IP address but is not possbile, mean my ip address is not public in technical words. I can see what my ip is, but is just that, i can't do nothing.  Is not working  with DDNS service as well. For example, if  i had a  V camera, how i can access the camera from my phone or any pc/laptop  from anywhere ,   for eg. work, on the road etc.?

[TJ]

As this is third party router @Alesul, have you tried contacting Proroute to see if they can shed any light on your issue with port forwarding? 

[Alesul]

Hi,

The only issue is the network, i have at least 20 proroute devices with the same settings, just different network.

[Alesul]

Why so slow ??

Still no answer from here and facebook.

What happend?

[TJ]

I'm really sorry about the delay getting back to you @Alesul. Have you tried getting in touch with our V by Vodafone team here? 

They'll be the best team to help get you up and running and you can contact them via Live Chat or over the phone, for a quicker response.