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Had rteported this issue elsewhere - had been asked to post details here using template.
The issue you’re experiencing:
2 x SureSignal dead - no lights on.
What light sequence you're seeing: none
Your Sure Signal serial number:
This was 3rd unit ( 2 failed early life)
No lights on .... Support investigated re-registerred, but advise its dead
No lights on ... Support investigated, but advise its dead
The results of a traceroute.
VSS Traceroute command
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PS C:\WINDOWS\system32> tracert 18.104.22.168
Tracing route to 22.214.171.124 over a maximum of 30 hops
1 1 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 52 ms 28 ms 15 ms 172.16.16.57
3 * * * Request timed out.
4 35 ms 38 ms 36 ms 126.96.36.199
5 39 ms 21 ms 22 ms core1-hu0-17-0-5.southbank.ukcore.bt.net [188.8.131.52]
6 21 ms 21 ms 20 ms peer6-hu0-2-0-2.telehouse.ukcore.bt.net [184.108.40.206]
7 12 ms 12 ms 14 ms t2c3-et-7-1-0-0.uk-lon1.eu.bt.net [220.127.116.11]
8 12 ms 12 ms 12 ms 166-49-211-254.eu.bt.net [18.104.22.168]
9 * * * Request timed out.
If there's no lights on at all and it's a version 3 Sure signal then you can invoke the 24 month manufacturing warranty @sargan
Take them.tona Vodafone Highstreet Store.
Some v3 units did have issues and as such customer service on 191 were still swapping them out even if they were out of the warranty period.
Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.
Samsung One Ui / Pie.
Samsung Gear s3 Frontier Watch.