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Connecting upgraded phone to sure signal ver 3

bigbazovuk
4: Newbie

My Sure Signal is working fine but today I upgraded my phone and contract but retained the same number except I cannot get the new phone to work through the sure signal. I have rebooted the phone and sure signal a few times in the hope it will help but it doesn't. I can't remove the number from the sure signal to add it again as it's the sure signal owners number.

 

any solutions or is it a case of letting time pass ?

 

Thank You.

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @bigbazovuk

 

Please see the link below.  When the number is deregistered, it is recommended to wait 24 hours before regregistering.

 

My Sure Signal is working but not with my phone. What can I do?