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I have 2 VSS devices with Flashing Red Light and 2 Steady Orange Light
The results of a traceroute.
Your speed test results from: Ping ms 74 Download Mbps 3.18 Upload Mbps
Your external IP address from: 18.104.22.168
Your Sure Signal serial number: 40134619721 and 42170123402
Hey there @francisokoro, I'm sure we can help with getting your Sure Signal back up and running - Since you've said the first light (Red) is flashing, there could be an issue with the physical connection of the Sure Signal. Have you got another Ethernet cable you could use (make sure to always use Port 1)?
Also, I've advise having a look at our Sure Signal troubleshooting steps here