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Solution

Flashing red light (light1). Two solid orange lights (light 3 and 4)

Marlingate
2: Seeker
2: Seeker

SureSignal not working.  I saw in another post that Vodafone did a re-sync and it fixed that users problem.  Can you do the same for me please?  It was working a few days ago! 

 

Flashing red light (light1).  Two solid orange lights (light 3 and 4)

 

Spee test: 16.28 mbps
External IP address: 37.25.44.110

Sure Signal serial number: 42152911329

 

Traceroute results:

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 5 ms 3 ms 3 ms home.gateway.home.gateway [192.168.1.254]
2 16 ms 12 ms 12 ms 37.25.44.1
3 12 ms 11 ms 11 ms 109.74.254.129
4 12 ms 11 ms 12 ms rtr-154.gos.custdc.net [109.74.255.244]
5 11 ms 11 ms 11 ms te0-0-0-2.rcr11.b015593-1.lon01.atlas.cogentco.com [149.11.108.49]
6 12 ms 12 ms 12 ms be2427.ccr21.lon01.atlas.cogentco.com [154.54.38.201]
7 11 ms 12 ms 11 ms ae14-xcr1.lns.cw.net [195.2.22.21]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

1 REPLY 1

Gemma
Community Manager
Community Manager

@Marlingate - Everything you’ve posted above looks ok.

I’ve performed a resync of your Sure Signal. Please leave everything plugged in and uninterrupted for six hours, to make sure this completes. ☺️