main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Vodafone Sure Signal

No phone signal. Lights 1,2 & 4 all on and steady.

1: Seeker

sure signal not working

All lights steady on

Tried resetting a couple of times but still no joy

View more options
1 REPLY 1
Moderator

@leoniekennedy - To help us take a closer look at what’s happening, please let us know the below:

The issue you’re experiencing:

What light sequence you're seeing (if this has changed):
Your speed test results from here.
Your external IP address from here.

Your Sure Signal serial number:

 

The results of a traceroute.


VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

 

View more options