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Vodafone Sure Signal

No phone signal. Lights 1,2 & 4 all on and steady.

1: Seeker

sure signal not working

All lights steady on

Tried resetting a couple of times but still no joy

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@leoniekennedy - To help us take a closer look at what’s happening, please let us know the below:

The issue you’re experiencing:

What light sequence you're seeing (if this has changed):
Your speed test results from here.
Your external IP address from here.

Your Sure Signal serial number:


The results of a traceroute.

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert press Enter

Paste the output of this command into your reply.


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