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Solution

Sure Signal 1 not working with BT Home Hub 4

iamcharliecowan
1: Seeker

Hi there,

 

I have a Sure Signal v1 that has worked happily for many years, but we've just moved house and received a BT HomeHub 4 and we can't get it working again.

 

Serial Number: 21229757733

 

Traceroute:

 

Traceroute has started…

 

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets

1  bthub.home (192.168.1.254)  2.727 ms  7.431 ms  1.900 ms

2  213.1.174.250 (213.1.174.250)  33.229 ms  31.666 ms  34.174 ms

3  213.1.175.161 (213.1.175.161)  30.891 ms  31.760 ms  32.225 ms

4  213.1.69.42 (213.1.69.42)  49.142 ms  42.424 ms  42.442 ms

5  217.41.169.197 (217.41.169.197)  38.096 ms  38.150 ms  39.557 ms

6  213.120.179.83 (213.120.179.83)  38.405 ms  38.849 ms  39.224 ms

7  acc2-xe-0-1-3.sf.21cn-ipp.bt.net (109.159.251.211)  41.239 ms

    acc2-xe-2-0-3.sf.21cn-ipp.bt.net (109.159.255.223)  39.647 ms

    acc2-xe-7-3-0.sf.21cn-ipp.bt.net (109.159.251.235)  38.346 ms

8  core1-te0-2-3-0.ealing.ukcore.bt.net (109.159.251.17)  46.830 ms

    core2-te0-12-0-6.ilford.ukcore.bt.net (109.159.251.7)  47.451 ms

    core2-te-0-4-0-16.ealing.ukcore.bt.net (109.159.251.59)  49.559 ms

9  peer1-xe3-2-1.telehouse.ukcore.bt.net (109.159.254.209)  51.493 ms  42.901 ms  44.780 ms

10  lndgw2.arcor-ip.net (195.66.224.124)  50.947 ms  48.287 ms  51.056 ms

11  85.205.0.86 (85.205.0.86)  48.036 ms  48.422 ms  46.365 ms

12  * * *

13  * * *

 

Ping Test: Ping 47ms Jitter 1ms

 

Lights: 1 lit, 2 flashing slowly, then 4 flashes slowly, then SS restarts and procedure repeats.

 

Thanks for any help!

 

Charlie

 

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