main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Vodafone Sure Signal

Sure Signal Box Again

2: Seeker

Vodafone Sure Signal V3   Serial No: 42151586981   Purchased: 25 August 2015

I have contacted Vodafone on 191 several times and twice they have promised to send a new box but nothing has yet arrived. They were promised within 5 - 7 days but that has long since passed.

I am hoping to get more satisfaction via this forum and would be grateful for any help.

and YES I have unplugged it....

View more options
4 REPLIES 4
Moderator

@rustic2 - I’m sorry that you’ve been promised a replacement Sure Signal and it hasn’t arrived yet.

We can take a look at what’s happening with the order. Please send us your details by following the instructions in this private message.

View more options
2: Seeker

Thanks Gemma - Private message sent.

View more options
2: Seeker

I have finally received my replacement VSS which I have set up and is working.

Thanks go to the many people who by phone calls, emails etc have made this a reallity.

View more options
Moderator

Thanks for updating the thread @rustic2 - glad to hear we could help  

If you ever need anything else, don't hesitate to pop back to us!

View more options