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Solution

Sure Signal Box not working... Again...

matekaneve
4: Newbie

This morning I woke up for no signal... Checked the box and found the Red Power light is FLASHING, the "Signal" light is SOLID ORANGE and the "In Call/Use" Light also SOLID ORANGE... Nothing has changed since yesterday, no restarts, no resync or reboot from the router side, all ports are opened for the Sure Signal Box in the router settings...

Speed Test Results:

Download: 64.70 Mbps

Upload: 17.65 Mbps

Ping: 18 ms

 

External IP Address: 81.152.97.143

Serial Number: 42171453527

TraceRoute:

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 1 ms <1 ms <1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 * 14 ms 14 ms 31.55.185.177
4 15 ms 15 ms 15 ms 31.55.185.184
5 15 ms 15 ms 14 ms core2-hu0-16-0-6.colindale.ukcore.bt.net [213.12
1.192.40]
6 15 ms 15 ms 15 ms peer6-hu0-1-0-1.telehouse.ukcore.bt.net [195.99.
127.25]
7 15 ms 14 ms 15 ms t2c3-et-7-3-0-0.uk-lon1.eu.bt.net [166.49.211.23
0]
8 15 ms 16 ms 15 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

 

5 REPLIES 5

kblack
2: Seeker
2: Seeker

I woke up to exactly the same problem this morning.  Resets and port changing have made no difference.  What next???

Anonymous
Not applicable

I woke up to exactly same problem today as well, and have added a post. 
All manner of resets / restarts / cable swaps have made no difference.

 

I have the same thing and the usual reset etc have no effect.

Must be a larger problem at their end.

See THIS POST Apparently there is a Sure Signal maintenance and the service will be back in 2-3 hours.

marionhamer
1: Seeker

Same here - tried factory reset - no luck. Looks like something has changed at vodafone end.