Sure Signal V1 - cannot register

[omarks]

Hello,

I have a Sure Signal v1 which until a week or two ago was working well. When it stopped working a tried the reset routine which has not helped and now it has power light on and second light flashing. I have logged into my Vodafone account when it does not show it as being registered. When I try and register I get the error:

"Sorry, there seems to be a problem.

We're working hard to fix the issue, so please try again later.: 500, 1013 - [2o2]"

Serial number is: 21229774050

Any ideas?

Thanks.

[BandOfBrothers · Accepted solution]

Sometimes the issue with a SS v1 is the power source. 

Can you try an alternative such as a cord from a printer etc. 

Customer Services on 191 or Live Chat can sync it. 

[omarks]

Hi BandOfBrothers,

Thanks very much much for the reply - you were absolutely right, it was indeed an issue with the power supply!

Mark

[BandOfBrothers]

Awesome.

Glad that helped.