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Vodafone Sure Signal

Sure Signal V3 stopped working

3: Seeker



My Sure Signal V3 has been working OK for some time. Yesterday it stopped working.


Please resync my Sure Signal,

serial number 40132714821


Below is my completed trouble shooting template.


Sure Signal status:

The issue you’re experiencing:
Sure Signal not transmitting 3G signal.
Therefore phone can't connect to Sure Signal.

We have 2 phones and they both have the same symptoms.

Both phones report that the Vodafone network is not available.

I have tried resetting it sevarl times, with no effect.

What light sequence you're seeing:
1 Red Soild
2 White Soild
3 White Soild
4 Off Always


Your ping test results from here.

Ping 22mS

Jitter 1mS

Your speed test results from here.
Ping 27mS
Download 37.45Mbps
Upload 9.39Mbps

Your external IP address from here.

Your Sure Signal serial number:

The results of a traceroute.
Tracing route to over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  home.gateway.home.gateway []
  2    21 ms    21 ms    20 ms []
  3    20 ms    20 ms    20 ms
  4    21 ms    21 ms    21 ms
  5    21 ms    21 ms    21 ms []
  6    22 ms    24 ms    21 ms
  7     *        *        *     Request timed out.
  8    22 ms    22 ms    21 ms []
  9    21 ms    20 ms    21 ms []
 10    22 ms    22 ms    21 ms []
 11     *        *        *     Request timed out.
    "    "    "    "
 30     *        *        *     Request timed out.
Trace complete.



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Hi @BlacKnight


My apologies for the delay with updating this thread. 


I can see we replied to your other post about this. 




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3: Seeker

Thanks Amanda


This post disappeared from view from the forum for some reason, so I had to post it a second time. As you say, the issues was resolved in the other thread.


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Thanks for getting back to us @BlacKnight 


I'm glad to hear it was sorted. If you need anything else, you know where we are. 


Smiley Happy

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