Sure Signal - mobile phones can no longer connect? Can you help to fix.

[Phil3]

My mobile phones can not longer connect to my Sure Signal. All lights on the Sure Signal are solid.

Serial number 43151217361

Please advise.

[BandOfBrothers]

Hi @Phil3

Can you try turning Off 4G in the phones settings to force 3G to see if this helps. 

Please take a look at the Sure Signal Troubleshooting thread. Use the Issue Not Listed option if necessary and repost your traceroute back here. 

Vodafone-Sure-Signal-troubleshooting.

If necessary Customer Services on 191 or Live Chat can Re-Sync your Sure Signal.