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Vodafone Sure Signal

Sure Signal no 3G signal

2: Seeker

Hi, after a long time of working absolutely fine my Suresignal no longer works, all lights show correct but i get no 3G signal. I've reset it, re-registered it and check nothing has changed in the router config. Please can it be reset from the vodafone side?

Your speed test results from here: Ping 64ms, Download 26.82 Mbps, Upload 9.04 Mbps

 

Your external IP address from here86.177.211.130

 

Your Sure Signal serial number: 42152142347

 

The results of a traceroute.

 

traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets

1  192.168.1.1 (192.168.1.1)  5.334 ms  2.448 ms  2.428 ms

2  * * *

3  * * *

4  31.55.185.176 (31.55.185.176)  12.857 ms  10.302 ms

    31.55.185.188 (31.55.185.188)  9.590 ms

5  core1-hu0-16-0-9.colindale.ukcore.bt.net (213.121.192.22)  10.184 ms

    core2-hu0-6-0-8.colindale.ukcore.bt.net (213.121.192.28)  10.375 ms

    core2-hu0-16-0-8.colindale.ukcore.bt.net (213.121.192.44)  10.514 ms

6  peer6-hu0-6-0-0.telehouse.ukcore.bt.net (195.99.127.25)  11.049 ms

    195.99.127.87 (195.99.127.87)  10.426 ms

    peer6-hu0-6-0-0.telehouse.ukcore.bt.net (195.99.127.25)  10.807 ms

7  t2c3-et-3-3-0-0.uk-lon1.eu.bt.net (166.49.211.238)  10.697 ms

    t2c3-et-7-1-0-0.uk-lon1.eu.bt.net (166.49.211.228)  10.467 ms

    t2c3-et-3-3-0-0.uk-lon1.eu.bt.net (166.49.211.238)  10.876 ms

8  166-49-211-254.eu.bt.net (166.49.211.254)  10.749 ms  10.718 ms  10.748 ms

9  * * *

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1 REPLY 1
Moderator

 Hi @JoelH77 I've resynced the Sure Signal from our side successfully. Please allow up to 6 hours before resetting the Sure Signal. Please let us know if you need any further help after this time!  

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