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Sure Signal not fully working

Kellycnwy
2: Seeker
2: Seeker

Hi I was hoping someone could help, my V3 sure signal stopped working last weekend I returned it and got a replacement as it was under 1yr old. The new one was plugged in and registered this Wednesday and I added nine numbers to it. Only my number was working on Thursday. I have done all the trouble shooting including reset, deregister and reregister, delete and re add numbers, checked my router etc.

could someone from Vodafone do a resync please, my partner is self employed and his work phone has no signal at all.

serial number 43172918682

Thank you in advance.

2 REPLIES 2

Kellycnwy
2: Seeker
2: Seeker

Vodafone, I am considering leaving and taking the four Vodafone accounts we have with me. I have had no luck on live chat, and haven't had a reply on here.

 

Can someone please help?

Colleen
Moderator (Retired)
Moderator (Retired)

@Kellycnwy Sorry for the delay in getting back to you. 
I've resynced your Sure Signal, to refresh it's connection to our servers. Please allow up to six hours for this to complete. If after this time you're still unable to add your other numbers, please let us know and we'll look into this further.