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Vodafone Sure Signal

Sure Signal not working - no lights showing.

1: Seeker

Sure Signal 3 not working following powercut - initially failed to make reconnection, but, now no lights showing and wont reset

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2 REPLIES 2
17: Community Champion

Hi @TG10

 

Please unplug it now if you haven't already and then phone customer services on 191 or Live Chat and they can help replace it under the 24 Month Manufacturing Warranty. 

If it's over the 24 months then as there is a known issue with some of the v3 units then if yours falls within that they will replace this for you. 

You should not need to upgrade your contract to be able to get a new Sure Signal.which is what some agents are trying to instigate. 

More info in Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-Burnt-out.

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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Moderator

@TG10 - We’ll need to take some details from you and then we can help with your Sure Signal not working.

Please send them to us, by following the instructions in this private message.

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