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Sure Signal not working

Delco
3: Seeker
3: Seeker

Following a power cut my sure signal has stopped working - no power light or any lights. Tried a different socket just in case. Are there any suggestions?

15 REPLIES 15

  • Your speed test results from here.
    • download 39.9 / upload 5.95
  • Your ping test results from here.
    • ping 11ms / jitter 0ms
  • Your external IP address from here. 86.166.70.171
  • The results of a traceroute
  • C:\Users\Home>tracert 212.183.133.177

    Tracing route to 212.183.133.177 over a maximum of 30 hops

    1 1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 9 ms 8 ms 8 ms 31.55.187.176
    5 9 ms 9 ms 9 ms core2-hu0-9-0-0.southbank.ukcore.bt.net [195.99.127.172]
    6 9 ms 9 ms 9 ms 213.121.193.207
    7 8 ms 8 ms 8 ms t2c3-et-3-3-0-0.uk-lon1.eu.bt.net [166.49.211.238]
    8 9 ms 9 ms 9 ms 166-49-211-254.eu.bt.net [166.49.211.254]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.

  • Your Sure Signal serial number: 42152957025

     

Re: Sure Signal not working
  • Your speed test results from here.
    • download 39.9 / upload 5.95
  • Your ping test results from here.
    • ping 11ms / jitter 0ms
  • Your external IP address from here. 86.166.70.171
  • The results of a traceroute
  • C:\Users\Home>tracert 212.183.133.177

    Tracing route to 212.183.133.177 over a maximum of 30 hops

    1 1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 9 ms 8 ms 8 ms 31.55.187.176
    5 9 ms 9 ms 9 ms core2-hu0-9-0-0.southbank.ukcore.bt.net [195.99.127.172]
    6 9 ms 9 ms 9 ms 213.121.193.207
    7 8 ms 8 ms 8 ms t2c3-et-3-3-0-0.uk-lon1.eu.bt.net [166.49.211.238]
    8 9 ms 9 ms 9 ms 166-49-211-254.eu.bt.net [166.49.211.254]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.

  • Your Sure Signal serial number: 42152957025

Delco
3: Seeker
3: Seeker
Hi Dane_B

Your speed test results from here.
download 39.9 / upload 5.95
Your ping test results from here.
ping 11ms / jitter 0ms
Your external IP address from here. 86.166.70.171
The results of a traceroute
C:\Users\Home>tracert 212.183.133.177
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 9 ms 8 ms 8 ms 31.55.187.176
5 9 ms 9 ms 9 ms core2-hu0-9-0-0.southbank.ukcore.bt.net [195.99.127.172]
6 9 ms 9 ms 9 ms 213.121.193.207
7 8 ms 8 ms 8 ms t2c3-et-3-3-0-0.uk-lon1.eu.bt.net [166.49.211.238]
8 9 ms 9 ms 9 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
Your Sure Signal serial number: 42152957025

@Delco

Delco

 

Please stop running tests, your device is damaged and will not ever work again!!

 

PLEASE READ: http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-Bu...

It is important to report all failed SureSignal V3 using the links below to:

BBC's Watchdog: https://ssl.bbc.co.uk/programmes/b006mg74/contact

Trading Standards: Call them on 0345 4 040506

Vodafone CEO: http://www.ceoemail.com -  (Search Vodafone UK)

DaneB
Moderator (Retired)
Moderator (Retired)

@Delco

 

I've sent you a private message, earlier.

 

Have you received it?

gsmsecure
12: Established
12: Established
@Delco

I'd love to know what's in this private message..

If you don't mind forwarding me a copy, don't worry if not.

Cheers

It is important to report all failed SureSignal V3 using the links below to:

BBC's Watchdog: https://ssl.bbc.co.uk/programmes/b006mg74/contact

Trading Standards: Call them on 0345 4 040506

Vodafone CEO: http://www.ceoemail.com -  (Search Vodafone UK)