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Solution

Sure Signal powered on but doesn't Connect

Alkaabi
2: Seeker
2: Seeker

 

Hi There,

 

Sure Signal powered on and first two lights are solid (pictred attached)

 

but doesn't Connect


my internet speed : 80 Mbps download 25 Mbps upload


My external IP address 

81.101.60.25

 

my Sure Signal serial number:

42170329199

 

Please help me out.

 

Thanks

4 REPLIES 4

Alkaabi
2: Seeker
2: Seeker

Work Perfectly now...... thanks So much Tech Support 

Tash
Moderator (Retired)
Moderator (Retired)

It's great to hear your Sure Signal is now up and running @Alkaabi :smileyhappy: Thanks for updating us!

back again to the same issue ... no connection although all lights are solid !!!! :smileysad:

Tash
Moderator (Retired)
Moderator (Retired)

I'm sorry to hear this @Alkaabi.

I've taken a look into this for you, and it appears the numbers haven't successfully added to the Sure Signal.

Please speak with us on Live Chat and we'll ensure that this is completed for you.