Welcome to Vodafone Community
Magically started working about 1/2 an hour ago. Of course, it had nothing to do with Vodafone, just a mystery as to why something was not working for 99% of the working day, wasting my time, money and effort whilst Vodafone screwed around.
Shocking how incompetent managers show such disrespect to their customers,
There's a similar thread on the flashing red light, two solid ambers ... was a Vodafone issue (server overload & switch fail) apparently. Has been back up about an hour - some auto fixed, some maybe needed reset?
Same here - all the lights on the SS3 are fine now, but I don't have full strength on any of my mobiles.
I just tried a reset but that hasn't resolved so will try the full restore.
We were aware of an issue with our Sure Signal devices - this now appears to be resolved.
If anyone is continuing to experience issues after completing a reset, please let us know and we'll be happy to help.
I;'ve just done the full reset and powered my phone off and on as well. Still just the 1 bar. so would be grateful if you could advise please?
Thanks for the update. All good with my SureSignal today.
If you were aware of this issue, it would be useful to have this information on either your main network status page, or another page, to save people wasting a lot of their own time and yours, writing and replying to messages on these forums and carrying out tests, when the problem is at your end.
Thank you for confirming your sure Signal is working correctly again @WrightClick. Thanks for your feedback regarding informaing our customers about this issue.
I'm sorry you're still unable to use your Sure Signal @delboymel. For more help resolving this, please see our Sure Signal troubleshooting guide. If a resolution to your issue isn't listed, please start a new thread including the information requested in our template.