Welcome to Vodafone Community
I work for a small UK-based ISP. Please can you add the following supernet to your whitelist, as we have had reports that customers with IPs in this range are unable to use Sure Signal devices:
Solved! Go to best answer.
We are also a wireless ISP in Nottinghamshire and Lincolnshire and we are having the same issue with alot of our users not being able to use sure signal's on ournetwork.
Please can you contact us at support at jhcs.com or [Mod edit - removed personal information] so we can send you our IP pools to be whitelisted?
@jhcsltd Apologies for the delay in reaching your post.
So we can ensure that your IP address is added to our whitelist, please add this to the 'Private notes' section on your Community profile (if you'd prefer not to post this on the thread)
Once you've added this, please let us know and we'll check this for you.
Thanks, I've added our address IP ranges to our profile.
Please can you let us know when these addresses have been added?