Sure Signal

[iprint365]

Will the new Sure Signal work with 2 x iPhone 4 ( not the S ) and a soon to be delivered iPhone 5......all of which are on the Vodafone network

[FelixDaHousecat]

yes they will

the vss will work with any 3g enabled handset

fdh

[iprint365]

Many thanks.....sounds like £50 well spent then to get e decdent signal........can it be set up on a Mac

[grolschuk · Accepted solution]

The setup is done through your VF account pages, so if you can get into them from a Mac then I would say it should work too.

[iaincockburn]

To all muppets out there - before you complain to Vodafone that your mobile won't connect to your newly installed Sure Signal - read the instructions - YOUR MOBILE MUST HAVE 3G ENABLED.

Just found out why my wife's new mobile "wouldn't work"......sorry, Vodafone support, for wasting your time

[geordiegirl1]

I am almost 70 yrs old , I have just started to have problems with my SS, I was advised by vodafone to contact my service provider (Sky) who said they could not help, I came back to Vodafone who told me, "Sky is at liberty to help as I am their customer"

I went back to Sky who reiterated what they said the first time!!!!

the girl told me to go to my IP address and 'open some ports', I went to this and I can honestly add, I am a very confused elederly lady, can someone please help me here?

I would be very grateful

kindest regards

[Retired-Andy]

Hi geordiegirl1,  

We’ll need some additional information to allow us to be able to help you, so can you provide the following please:-

Your speed test results from here.
Your ping test results from here.
Your external IP address from here.
The results of a traceroute.

Your Sure Signal serial number.

VSS Traceroute command

On a PC:

Click on Start and select Run
Type CMD into the Run box and press enter/click ok
A black box will appear.
In this box type tracert 212.183.133.177 press Enter
Paste the output of this command into your reply.

Thanks

Andrew

[geordiegirl1]

done all above

regards

[Retired-Kay]

Hi geordiegirl1, 

We need you to post the results of those tests here so that we can help further. 

Best Wishes, 

Kay

[geordiegirl1]

Hi Andrew

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