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Vodafone Sure Signal

Sure signal V3 flashing red, solid orange "phone" light

1: Seeker

Hi  my sure signal stopped working tonight.   Flashing red.  Solid orange on far right.  I have a new handset  but haven't changed my sim.,  Tried resetting but no joy.   

Speed test results

PING 60ms

Download 16.11 mbps

Upload 6.63

External IP address .  86.154.69.178

Sure Signal serial number:  42160531648

 The results of a traceroute. 

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 5 ms 3 ms 9 ms bthub.home [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 16 ms 13 ms 14 ms 31.55.186.188
5 14 ms 11 ms 14 ms 195.99.127.90
6 17 ms 14 ms 13 ms 213.121.193.191
7 16 ms 12 ms 12 ms t2c3-et-3-1-0-0.uk-lon1.eu.bt.net [166.49.211.236]
8 15 ms 12 ms 12 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

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1 REPLY 1
Administrator

@Dixy From the light sequence you've provided, it shows your Sure Signal isn't connecting to your router. 

Please try the following: 

  • Reboot the router
  • Try a different internet cable
  • Try a different port on the router
  • Set a Static IP address for the Sure Signal on the router. If you're not sure how to do this, please contact your Internet Service Provider. 

Let us know how you get on 🙂

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