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Vodafone Sure Signal

Sure signal lost license

1: Seeker

Good afternoon, I’ve just purchased a replacement sure signal device from ebay, but when I tried to register it, I was told that as it had not been used for more than 6 months by the previous owner, it had lost its license and is therefore useless.  Could you possibly verify whether that is the case?   Thank you very much.

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17: Community Champion

Hi @Corinneg 


You need to refer to the T & C's here:  Sure Signal Terms and Conditions 


If you scroll down to your use of the Sure Signal this will be explained.

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17: Community Champion



Usually the original owner would need to contact Vodafone to ask for the bar to be removed.

However , You could try via Live Chat  or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries. 

I wish you all the best with this situation. 

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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