Sure signal not working (YET AGAIN)

[SparkyT]

Good afternoon,

What is it about Sure Signal that makes it so darn unreliable?

On my 3rd v3 (they keep blowing up), set up with all five family phones about a month ago, except one never worked. Contacted support, they said they fixed the issue of one of our phones not connecting, now zero of the five phones connect to the box.
I've done a full reset - no change.
On the troubleshooting the issue is not listed.

Light 3 (the orange one that looks like a phone) is solid on, red power light flashing.
IP: 87.115.28.100
Ping. 51 ms speed: 2.25 mbps down / 0.47 mpbs up
S/N is 42180813018

Tracert...
 1     2 ms     2 ms     1 ms  dsldevice.lan [192.168.1.254]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    36 ms    36 ms    35 ms  128.hiper04.sheff.dial.plus.net.uk [195.166.143.128]
  5    50 ms    37 ms    36 ms  core1-BE1.colindale.ukcore.bt.net [195.99.125.132]
  6    37 ms    36 ms    36 ms  195.99.127.83
  7    37 ms    35 ms    36 ms  t2c3-et-3-1-0-0.uk-lon1.eu.bt.net [166.49.211.236]
  8    37 ms    37 ms    37 ms  166-49-211-254.eu.bt.net [166.49.211.254]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out...... all the way to
 30     *        *        *     Request timed out.
Please help!

[SparkyT]

It's working today, so problem solved.

[Natasha]

Thanks for updating us @SparkyT - glad to see that your Sure Signal is now working for you. If there's anything we can help with in the future, we're here to help