Welcome to Vodafone Community
Have you had a power cut ?. these are well known for going wrong if you have a power cut, then possibly a
power surge, I know i`m on my third. you can try unplugging it leave it for ten mins then try plugging back
in but if no lights more than likely it is dead.
Hi @Help26022020 as @oddblocks mentioned, no lights on your Sure Signal can sometimes mean it's faulty beyond repair. If it's still under warranty, pop into your local Vodafone store and we'll be happy to look into replacing this for you. If not, before you dispose of this and look into replacing it, you could try performing a factory reset, to complete this please follow 👉
If this is successful, your Sure Signal will be back online in around 1 hour 🤞