Sure signal stopped working

[mgmg1961]

My suresignal 3 has suddenly stopped working. No lights at all. Any help appreciated 

Thanks

[mgmg1961]

My suresignal 3 has suddenly stopped working. No lights at all. Any help appreciated 

Thanks

[BandOfBrothers]

Hi @mgmg1961

My advice is to unplug it if you haven't already and phone 191 and ask them to replace / repair it under the 24 month manufacturing warranty.

You could also take it to a Vodafone Highstreet Store to be sent off if you do not want to wait for a returns bag to come through.

If your over the 24 month manufacturing warranty then Vodafone may still help as it's a known situation that some v3 Sure Signals had issues with them.

I wish you all the best with this situation.