Welcome to Vodafone Community
Is there any help in 》 Vodafone-Sure-Signal-troubleshooting.
If not perhaps customer service on 191 or Live Chat or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries can help.
They maybe able to re sync your sure signal and there is a traceroure option to post back here in the supplied link.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 2.5 / Android 10.
Did you manage to get your Sure Signal up and running @Freemjos640? From the lights you've described, it sounds like it's having issues connecting to your router. Here's a few steps you can try:
1. Reboot the router
2. Try a different internet cable
3. Try a different port on the router
4. Set a Static IP address for the VSS on the router. You'll need to contact your internet service provider, if you're unsure how to do this.