Suresignal not working.

[doriandando]

Hello there,

My Suresignal doesn't work even after I have attempted reset. After resetting, the orange light flashes very fast as do all four of the green lights. Can anyone help with this please?

My serial number is 253112320

Thank you

[cineriv]

Hi doriandando,

Judging by your serial number, I guess you have a Version 1 Sure Signal.

If the top (power light) is flashing, I would highly suspect the power supply has degraded which is quite likely after 4 or 5 years of continuous use.

The only way to prove it is by substitution.

If you require a new power unit, they are readily available on Amazon or Ebay and cost around £10-12 inc. delivery.

Regards.

Mike.

[doriandando]

The issue I am experiencing: Even after resetting Suresignal, it doesn't work. The orange light flashes very fast, as do all four green lights.

What light sequence you're seeing: All flashing manically!

Your speed test results: Download 75.26.  Upload 18.80
 
Your external IP address: 86.185.8.51

Your Sure Signal serial number: 253112320

The results of a traceroute.

C:\Users\Dorian>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1     1 ms     1 ms     1 ms bthub.home [192.168.1.254]

2     *       *       *     Request timed out.

3     *       *       12 ms 31.55.187.129

4   10 ms   10 ms   10 ms 31.55.187.168

5   10 ms   11 ms   10 ms 195.99.127.166

6   10 ms   11 ms   11 ms 195.99.127.3

7   15 ms   15 ms   15 ms lndgw2.arcor-ip.net [195.66.224.124]

8   13 ms   12 ms   12 ms 85.205.0.86

9     *       *       *     Request timed out.

10     *       *       *     Request timed out.

11     *       *       *     Request timed out.

12     *       *       *     Request timed out.

13     *       *       *     Request timed out.

14     *       *       *     Request timed out.

15     *       *       *     Request timed out.

16     *       *       *     Request timed out.

17     *       *       *     Request timed out.

18     *       *       *     Request timed out.

19     *       *       *     Request timed out.

20     *       *       *     Request timed out.

21     *       *       *     Request timed out.

22     *       *       *     Request timed out.

23     *       *       *     Request timed out.

24     *       *       *     Request timed out.

25     *       *       *     Request timed out.

26     *       *       *     Request timed out.

27     *       *       *     Request timed out.

28     *       *       *     Request timed out.

29     *       *       *     Request timed out.

30     *       *       *     Request timed out.

Trace complete.

[Retired-Wayne]

@doriandando

Everything looks spot on with the details you’ve provided.

Please take a look at what @cineriv has suggested.