main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Vodafone Sure Signal

Suresignal not working

2: Seeker

I had my original Suresignal for about 5 years and it worked great. Then the lights went out and I got a new one but it didnt seem to work properly, the lights were on but no signal on my iPhone. Thinking it was faulty, I had it replaced but I have the same problem on the new one.

I have reset my broadband on several occasions and it is working fine, I have reset the Suresignal and unplugged it several times, same with the phone but no joy.

The serial number is 42163573126 and I have had it about two weeks with no joy.

Can someone help me please?

View more options
17: Community Champion

Hi @Jamielong


If nothing helps in this official Vodafone help thread Vodafone-Sure-Signal-troubleshooting then if this was my situation i'd have it replaced for a new one under the 30 day cooling off period. 

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

View more options