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Vodafone Sure Signal

Unsure Signal!

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2: Seeker

I have four numbers registered to my Sure Signal v3, one owner and three users. All was fine until yesterday as currently, only one number is showing a signal, the others are showing No Service. I have rebooted the Sure Signal unit twice, have deregistered and re-registered (yesterday), have turned the phones off and on and even reset them. No difference. HELP!!

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4 REPLIES 4
17: Community Champion

What model of SS are you using ?

 

I ask because sometimes replacing the power cord on a v1 and v2 can help.

 

Also sometimes turning Off 4G in the phones settings to force 3g can help.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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2: Seeker

It's a v3 so no power cable. Have disabled 4G. No difference.

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17: Community Champion

Ok @greygreen  

 

Please take a look at the Vodafone-Sure-Signal-troubleshooting.

 

If none of that helps then please do speak with Customer Support  on 191 or Live Chat.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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17: Community Champion

Hi @greygreen 

 

Have you tried removing and readding the numbers?  Please see here: My Sure Signal is working but not with my phone. What can I do?

 

If one of the numbers is the registered owner, you will need to temporarily change ownership to the remaining number.

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