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Vodafone Sure Signal

Unused Sure Signal (never registered)

2: Seeker

Hi,

I have an unused (still boxed and never registered) Sure Signal V3 that I don't need. I've read another post which stated if the device hadn't been used for a year it would be deregistered and unusable.  However, this one has never been used (still in cellophane wrapping) so does the same apply and if so, do I just recycle/bin it?  Seems a waste but probably no alternative.

Thanks . . .

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2 REPLIES 2
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17: Community Champion

If a Vodafone Sure Signal has been registered on the system and not used for 3 months then Vodafone can apply a bar but this can be removed @Katie_K 

If it's not been used for 12 months then it can be permanently removed from the system.

 

In your case it's never been registered so the above does not apply in my opinion.

It's like the device has been sat on a Vodafone Highstreet Store shelf awaiting to be sold.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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17: Community Champion

Hi @Katie_K 

 

The problem you may have is old unused Sure Signal serial numbers will be removed from the system, it would certainly be worth contacting Vodafone just to make sure the serial number which can be found on the back of the device is still active on the network. 

 

If you have a Vodafone account, you can try registering the device against your account, this will confirm if the serial number is still on the network, you can easily deregister if not needed.

There is further information and advise on this link:  Vodafone Sure Signa Frequently Asked Questions 

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