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Is it possible to check if a specific VSS is still registered on an account? I don't expect any details, just a simple yes or no as to whether it is or not.
I would doubt it, it would mean Vodafone would need to use the serial number to check and that would mean accessing the previous users account without permission putting them in breech of GDPR.
However, no harm contacting Customer Services and asking the question but this would probably need verification from the original user.
Thank you. I contacted customer services via the chat. They verified my details and were able to tell me that the box is still registered. The original owner must therefore contact them to de-register as we thought.
Thanks for your help.